[PBTS / ALL SERVICES]
AI & Workflow Automation
"We should use AI" is not a strategy. A strategy is: "Our support team spends 4 hours daily answering the same 15 questions — let's automate that and reclaim 100 hours a month." We build automation that starts with a real problem and ends with measurable time saved.
[PBTS / SPEC]
Automation — the specifics
Workflow Automation
Rule-based automation. No AI needed. "When a form is submitted, send a WhatsApp confirmation, create a row in the spreadsheet, and notify the sales team." These are repeatable processes that currently depend on someone remembering to do them.
AI-Powered Automation
When the task requires judgement, not just rules. Classifying support tickets by urgency. Summarising meeting notes. Generating first-draft proposals from templates. Answering customer FAQs in natural language. These use large language models securely deployed behind your own API.
Every engagement, standard
Lead Follow-Up Automation
Someone fills your contact form → they get a WhatsApp confirmation within 30 seconds → your CRM creates a lead entry → your sales rep gets a notification with all details → if no follow-up happens in 24 hours, the system escalates to the manager. Currently, this process depends on someone checking email.
Invoice Processing
Vendor sends a PDF invoice via email → AI extracts line items, amounts, GST numbers → creates an entry in your accounts payable → routes for approval based on amount thresholds → marks as approved or flags discrepancies. Currently, someone manually types this into a spreadsheet.
Customer Support Bot
Customer sends a WhatsApp message → AI identifies intent (pricing inquiry, complaint, status check) → answers common questions instantly using your FAQ database → escalates complex issues to a human with full context attached. Currently, one person answers the same 15 questions 50 times a week.
Report Generation
Every Monday at 9 AM, your system generates a weekly performance report — revenue, leads, pending tasks, overdue invoices — and sends it to your WhatsApp or email as a formatted PDF. Currently, someone spends 2 hours compiling this from three different spreadsheets.
[PBTS / PRICING]
₹5,000
Simple workflow automation (form → notification → spreadsheet): ₹5,000–₹15,000. Google Sheets automation with Apps Script: ₹10,000–₹30,000. AI-powered automation (chatbot, document processing, intelligent routing): ₹30,000–₹1.5L depending on complexity. Form budget ranges: Under ₹15K (Simple workflow), ₹15K–₹50K, ₹50K–₹1.5L (AI-powered), Need assessment first.
[PBTS / FAQ]
Common questions
[PBTS / AUDIT]
Get a free system audit
Tell us where work slows down. We'll map your operations and show you where technology can eliminate friction — no obligation.